MedWatch Technologies™ and Your Privacy
Service means MedWatch Technologies mobile and any related online applications operated by MedWatch Technologies. Connected Devices means your mobile device, wearables, smart scales and any related health monitoring devices connected to the Service that collects data from the user. Personal Health Information means any medical record that can be used to identify an individual and that was created, used, or disclosed to a covered entity in the course of providing a health care service. Personal Information means recorded information about an identifiable individual. Cookies means small files stored on your device (computer or mobile device). Usage Data means data collected automatically either generated by using the Service or from the Service infrastructure itself (for example, the duration of a page visit).
Information We Collect
When you access the Service with a mobile device, MedWatch Technologies may collect certain information automatically, including, but not limited to, the type of mobile device you use, your mobile or other pertinent operating system information, the type of mobile or computer Internet browser you use, and other diagnostic data. This information is used temporarily to manage the user interface only. Unique MedWatch Technologies device (e.g. watch) identifiers may be used to validate that each device is operating properly.
Information Obtained Automatically – Cookies
How We Use Personal Information
How We Share Personal Information
MedWatch Technologies does not sell your Personal Information for any reason. We do not share or disclose your Personal Information except in the limited circumstances described below as directed by you:
You may revoke your consent to share your Personal Information at any time by sending an email to firstname.lastname@example.org. If you delete the Application from your phone, all the data will be deleted from your phone. To delete your account, you may send an email to email@example.com. There will be a 30-day hold period unless you notify us to delete it immediately.
MedWatch Technologies may employ third party companies and individuals to facilitate our Service (e.g. health care professionals and coaching service providers), maintain our services, or assist us in analyzing how our Service is used. These third parties may have access to your Personal Information only to perform these tasks on our behalf and are obligated not to disclose or use your Personal Information for any other purpose. We may use third-party Service Providers to monitor and analyze the use of our Service (in a non-identifying format), or to provide system support services to the user for dashboards used in presenting information and analysis as directed by you.
Storage of Personal Information
Your information, including Personal Information, will be stored using MedStack Cloud Services and/or AWS Cloud Services in either Canada or the U.S. based on geographic and regulatory requirements. Information on MedStack security can be found at https://medstack.co/. Where required, hosting will also be provided in other jurisdictions.
Links to Other Sites
Safeguards in Place to Protect Personal Information
MedWatch Technologies works hard to keep your data safe. MedWatch Technologies protects your Personal Information by making reasonable security arrangements against risks such as unauthorized access, collection, use, disclosure, or disposal. Security measures have been integrated into the design, implementation, and day-to-day operating practices as part of MedWatch Technologies’s commitment to the protection of the Personal Information it holds MedWatch Technologies uses a combination of technical, administrative, and physical safeguards to protect your Personal Information. The security of your data is important to us but be aware that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security. If you have a security-related concern, please contact firstname.lastname@example.org.
Access to, Accuracy, and Correction of Personal Information
By logging in to your account you can access much of your Personal Information. By using your account settings, you can change the Personal Information that you have provided.
By turning on the camera permission, you are providing MedWatch Technologies access to your camera and captured images and videos stored on your mobile device, computer, or other device used to access the Service. Only the images that you choose to upload and save will be stored by the Service. Images will be used for profile picture and for tagging moments in time that the individual choses to save. You may choose to revoke consent to the camera permission at any time. If you choose to revoke consent for camera permission, you will no longer be able to upload or save images to the Service.
By turning on your location access, you are granting the Service access to your Connected Devices to enable device pairing. MedWatch Technologies may also derive your approximate location from your device for use in Service features, including tracking your distance traveled and your elevation. You can always remove MedWatch Technologies’s permission to your location using your mobile device settings. If you do not provide the Service with access to your Connected Devices, we will not be able to connect to your Connected Devices and MedWatch Technologies will no longer appear in the scan when attempting to pair a Connected Device.
How to Close an Account and Delete Personal Information
You may delete your account at any time through your personal profile. When you delete your account there will be a 30-day holding period where you can undo the delete and re-establish your account. To delete your account, you may send an email to email@example.com. There will be a 30-day hold period unless you notify us to delete immediately You can download a CSV (text) version of your information for your personal use. All registration and health related information that has been provided will be managed in accordance with the Data Retention requirements below.
MedWatch Technologies retains your Personal Information for as long as you are registered for the Service. Your health data will be retained for one month after your close your account and then completely deleted. A record of your financial/payment information, collected by our third-party service provider, will be maintained for a minimum of 7 years after your last payment is made.
Compliance with Privacy Laws
MedWatch Technologies complies with applicable laws and regulations (i.e., HIPAA, PIPEDA, GDPR) of the relevant jurisdiction within which MedWatch Technologies operates at any given time (the “Applicable Laws”). Personal Information is collected, used, and disclosed in accordance with this policy and all Applicable Laws as required by each jurisdiction. MedWatch Technologies commits to ensuring that all Applicable Laws are reviewed regularly to ensure that any changes are reflected within its policies and practices.
Date of Last Revision: May 27, 2022